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Mandatory Services in 2 and 3 Star Hotels

Authored by Heppy Christa

Professional Development

Professional Development

Used 1+ times

Mandatory Services in 2 and 3 Star Hotels
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15 questions

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1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Siapakah yang bertugas sebagai "Sleep Concierge" ?

back office

security atau night shift staff

housekeeping

MOD

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Siapa yang seharusnya mingle pada saat breakfast time ?

GM dan beberapa Dept Head

GM

Departement Head

FB

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Manakah collateral dibawah ini yang tidak seharusnya ada dalam QR Code ?

coffee shop menu

room service menu

pillow menu

room directory

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Pukul berapa set-up infused water di lobby ?

diatas jam 14.00

10.00 - 22.00

setelah breakfast - 21.00

pada saat berbuka puasa

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Mandatory penyajian coffee untuk brand NEO harus disertai dengan ?

Cookies

Marshmallow

Cookies and Cream

Marshmallow dipped in chocolate

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Apa kepanjangan dari LSG ?

Long Some Guest

Long Stay Guest

Lone Stay Guest

Long Stray Guest

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Apa nama aplikasi dari Archipelago yang menghubungkan tamu untuk dapat chat langsung dengan receptionist pada saat tamu sudah check in?

Bob the Buffer

Whatsapp

Tinder

Bob the Butler

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