
Mandatory Services in 2 and 3 Star Hotels
Authored by Heppy Christa
Professional Development
Professional Development
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15 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Siapakah yang bertugas sebagai "Sleep Concierge" ?
back office
security atau night shift staff
housekeeping
MOD
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Siapa yang seharusnya mingle pada saat breakfast time ?
GM dan beberapa Dept Head
GM
Departement Head
FB
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Manakah collateral dibawah ini yang tidak seharusnya ada dalam QR Code ?
coffee shop menu
room service menu
pillow menu
room directory
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Pukul berapa set-up infused water di lobby ?
diatas jam 14.00
10.00 - 22.00
setelah breakfast - 21.00
pada saat berbuka puasa
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Mandatory penyajian coffee untuk brand NEO harus disertai dengan ?
Cookies
Marshmallow
Cookies and Cream
Marshmallow dipped in chocolate
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa kepanjangan dari LSG ?
Long Some Guest
Long Stay Guest
Lone Stay Guest
Long Stray Guest
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Apa nama aplikasi dari Archipelago yang menghubungkan tamu untuk dapat chat langsung dengan receptionist pada saat tamu sudah check in?
Bob the Buffer
Tinder
Bob the Butler
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