How to be a great listener

What type of questions should be minimized in two-way conversations?

• Open-ended questions

• Close-ended questions

• Leading questions

• Rhetorical questions

What was the example used to illustrate a close-ended question?

• Discussing weekend plans

• Talking about hobbies

• Asking about a favorite movie

• Inquiring if someone likes cats

What is a common characteristic of close-ended questions?

• They often result in short, yes or no answers.

• They require detailed answers.

• They encourage long discussions.

• They are preferred in two-way conversations.

What can open-ended questions lead to in a conversation?

• Longer and more engaging conversations

• Shorter responses

• Less information being shared

• A quick end to the conversation

How did the conversation change with the use of open-ended questions?

• It remained the same.

• It became more detailed and lengthy.

• It ended quickly.

• It became more restricted.

What was the name of the cat mentioned in the conversation?

• Meredith Grey

• Anatomy

• Grey

• Meredith

What TV show was the cat's name inspired by?

• House

• ER

• Scrubs

• Grey's Anatomy

Why are open-ended questions beneficial in conversations?

• They require less thinking.

• They limit the conversation's direction.

• They are easier to answer.

• They encourage more detailed responses.