ZL Personnel - TUO/IT Personnel
Authored by Jan @ Taylor
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9 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
User Services is a branch of the Information Technology Department.
Who serves the Taylor community as the Director of User Services,
overseeing all User Services (Help Desk area) personnel?
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
User Services Analysts provide IT support on questions that are beyond the scope of the Help Desk student techs. They also sometimes cover the Help Desk in the absence of a student tech.
Which of the following are User Services Analysts?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Taylor University offers online courses and programs for residential students,
high school students, graduate students, and the general public.
Who is the Director of Online Learning & Instructional Technology?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Taylor University offers online courses and programs for residential students,
high school students, graduate students, and the general public.
Who is the Taylor Online Office Manager?
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
While Nussbaum is under construction, we have several IT personnel in the building in addition to those on the User Services team (Help Desk area). Among them, there are two Infrastructure Systems Analysts located in ZON 111 and 112. Learn their names and faces. You may need to connect visitors with them, or even just say hi in passing. Click their pictures below.
Answer explanation
Brent Gerig
Infrastructure Systems Analyst
Brad Whatley
Infrastructure Systems Analyst
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The Director of Infrastructure & Support (CISO) was relocated to ZON 114 during the Nussbaum renovation. You might not interact with this person personally. However, you should at least recognize his name and know where his office so you can direct patrons to him if/when necessary.
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The following IT personnel are sharing ZON 025 during the Nussbaum renovation. You might not ever need to take anyone to their temporary office, but seeing their names and faces will hopefully help you learn who we have in the building. It might even allow you to greet them by name as you pass them. Look at the pictures and names below, then choose each answer for a freebie correct answer on this quiz.
Answer explanation
Scott Wohlfarth
Lead System Administrator/
Database Administrator
Ann Winans
Data Systems Analyst/Developer
Luis Ruiz
Enterprise App Systems Analyst
Joy Bagley
Reporting Analyst/Developer
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