2nd Mivel

step -by-step journey a person takes when they discover, engage with, and become loyal to your business

• consumer path
• client journey
• patron route
• customer flow

Debriefing/Welcome Home Seminar; to get completed, customer needs to fill in the exchange survey

• Attraction

• Consideration

• Preparation

• Experience

• Post Experience

Preparation process until the first date of work (Realize)

• Attraction

• Consideration

• Preparation

• Experience

• Post Experience

Customer has accessed to our platform

• Attraction

• Consideration

• Preparation

• Experience

• Post Experience

First Date of work until the customer completed the duration of experience(Finished)

• Attraction

• Consideration

• Preparation

• Experience

• Post Experience

Customer filled a profile in aiesec.org; applied to at least one opportunity; is accepted to and opportunity; is approved to the opportunity

• Attraction

• Consideration

• Preparation

• Experience

• Post Experience

current state or condition of individuals within the customer flow

• Patron state
• Consumer condition
• Client status
• Customer status

Attraction

• Visitor - Sign Up

• SU - APL

  APL - ACC

  ACC - APD

• APD - RE

• RE - FI

• FI - CO

Consideration

• Visitor - Sign Up

• SU - APL

  APL - ACC

  ACC - APD

• APD - RE

• RE - FI

• FI - CO

Preparation

• Visitor - Sign Up

• SU - APL

  APL - ACC

  ACC - APD

• APD - RE

• RE - FI

• FI - CO