QA THURS - Week 11

The 12V 200Ah Pro Smart Lithium Iron Phosphate Battery w/Bluetooth & Self-heating Function can be connected in ________________.

• Parallel (up to 4 pieces)

• Parallel (up to 8 pieces)

• Series (up to 8 pieces)

• Series-Parallel (up to 8 pieces)

The wire that connects the shunt to the LCD Interface of the 500A Battery Monitor is called _________.

• Shreded Wire

• B^{+ signal wire}

• Shielded Wire

• Ignition Wire

When updating the customer's shipping address on Netsuite, where should we add the customer's first and last name?

• Attention

• Addressee

Based on the KB update,

if Netsuite asked for an input in the serial number field, what should we add?

• serial number of the product

• SKU of the product

• N/A

• name of the product

Based on the KB update,

When creating a replacement order/SOGE, which feature should we tick/check in order for the SOGE to reflect on the logistic team's bucket for ship out?

• Replacement Only

• Replacement Order

• Replacement Offer

• Replacement Request

Based on the KB update,

For Regional, if the customer encounters a defective Rego 60A controller, what is the resolution?

What is the maximum discount for customers?

• 10%

• 5%

• 15%

• 7%

The Self Heating Function of our Lithium Batteries with Self Heating gets activated when:

• There is 4A incoming charge and the temperature is 5°C.

• There is 4A incoming charge and the temperature is -5°C.

• There is 4A incoming charge and the temperature is 50°F.

• There is 4A incoming charge and the temperature is -50°F.

Based on the KB update, how many working days prior can we schedule the pick up?

True or False: The Renogy website always offer the latest version of products.

• TRUE

• FALSE