Conflict Resolution

What is a natural part of life that, when managed well, can strengthen relationships?

• Cooperation

• Isolation

• Competition

• Conflict

What should you focus on during a conflict to find a solution?

• Personal feelings

• The problem at hand

• The other person's weaknesses

• Past mistakes

How should you respond during an argument to help resolve a conflict?

• In a calm and respectful manner

• With humor

• By ignoring the other person

• Quickly and loudly

What is essential for strengthening a relationship after a conflict?

• Winning the argument

• Revenge

• Ignoring the issue

• Forgiveness

Why is it important to actively listen to the other person's point of view?

• To prove them wrong

• To prepare your next argument

• To understand their perspective

• To find their weaknesses

What should you do when people have different ideas or perspectives?

• Convince them you are right

• Stop talking to them

• Negotiate and compromise

• Insist on your own way