Auto Job Roles Quiz

What is the primary role of a Sales Consultant in an automotive dealership?

• Repairing vehicles

• Managing the dealership's finances

• Selling vehicles

• Ordering car parts

Which of the following tasks is a Service Technician responsible for?

• Negotiating car prices

• Diagnosing and repairing vehicle issues

• Managing car inventories

• Handling customer complaints

What is the main responsibility of a Finance Manager at an automotive dealership?

• Repairing cars

• Selling cars

• Managing the dealership's finances and helping customers with loan and lease agreements

• Ordering parts for repairs

What does a Parts Specialist do?

• Sells cars

• Repairs cars

• Manages the dealership's finances

• Manages and orders parts needed for vehicle service and repair

Who is responsible for maintaining a positive relationship with customers after the sale?

• Sales Consultant

• Service Technician

• Finance Manager

• Customer Relations

What is the role of an Inventory Manager in an automotive dealership?

• Repairing vehicles

• Selling vehicles

• Managing the stock of vehicles

• Handling customer complaints

Which of the following is NOT a responsibility of a Sales Consultant?

• Diagnosing vehicle issues

• Demonstrating vehicle features to customers

• Negotiating sales contracts

• Following up with potential buyers

A Service Technician must have knowledge in which area?

• Financial management

• Vehicle mechanics and electronics

• Sales techniques

• Inventory management

Which skill is crucial for a Finance Manager to possess?

• Mechanical skills

• Negotiation skills

• Technical repair skills

• Parts management skills

A Parts Specialist needs to be knowledgeable in:

• Vehicle sales techniques

• Vehicle repair and maintenance needs

• Financial management

• Customer service skills