Auto Dept Roles Quiz

What is the primary function of the bodyshop department in an automotive dealership?

• Vehicle sales

• Vehicle repairs and painting

• Vehicle cleaning

• Managing dealership finances

Which of the following tasks is typically performed in the vehicle repairs department?

• Selling cars

• Painting cars

• Engine diagnostics and repairs

• Cleaning cars

What is the main responsibility of the valeting department at an automotive dealership?

• Financial management

• Vehicle sales

• Vehicle cleaning and detailing

• Ordering and managing parts

Which department is responsible for the overall management and administration of the dealership?

• Vehicle sales

• Main office

• Bodyshop

• Valeting

What is the primary role of the parts department in an automotive dealership?

• Vehicle detailing

• Vehicle sales

• Managing dealership finances

• Ordering, stocking, and selling vehicle parts

During the vehicle sales process, what is the first step typically taken by the sales department?

• Negotiating the price

• Arranging financing

• Greeting and understanding the customer's needs

• Delivering the vehicle

What is a common task performed by the reception at an automotive dealership?

• Repairing vehicles

• Greeting visitors and directing them to the appropriate department

• Selling cars

• Ordering car parts

Which department is responsible for assessing and repairing body damage on vehicles?

• Valeting

• Vehicle sales

• Bodyshop

• Main office

What type of maintenance would typically be handled by the vehicle repairs department?

• Interior cleaning

• Financial accounting

• Oil changes and brake service

• Sales negotiations

Which department is primarily concerned with the aesthetics and cleanliness of vehicles?

• Bodyshop

• Vehicle repairs

• Valeting

• Parts department