TQM Midterm

TQM Midterm

Professional Development

•

25 Qs

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TQM Midterm

TQM Midterm

Assessment

Quiz

•

Other

•

Professional Development

•

Practice Problem

•

Easy

Created by

Kimberly F

Used 1+ times

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25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

   Which of the following best defines Total Quality Management (TQM) in the context of leadership?

A system focused solely on product quality

A management approach aimed at continuously improving performance

A strategy emphasizing cost reduction above all else

A technique for increasing employee turnover

2.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

What role do leaders play in sustaining TQM initiatives?

Undermining efforts for improvement

Encouraging complacency

Providing resources and support

Punishing experimentation

3.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

What is the primary role of leaders in a TQM environment?

Micromanaging employees

Setting clear goals and expectations

Avoiding change at all costs

Limiting employee involvement

4.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

Which of the following is NOT a characteristic of TQM leadership?

Encouraging employee involvement

Promoting a culture of continuous improvement

Focusing solely on short-term gains

Emphasizing customer satisfaction

5.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

TQM leaders typically emphasize the importance of:

Blaming employees for errors

Punishing failure

Encouraging risk-taking and innovation

Maintaining strict hierarchy

6.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

In a TQM environment, leaders should prioritize:

Continuous learning and development

Reactive problem-solving

Status quo

Hierarchical decision-making

7.

MULTIPLE CHOICE QUESTION

10 sec • 2 pts

Which leadership behavior is essential for fostering a culture of quality?

Encouraging collaboration and teamwork

Punishing mistakes

Rewarding individual performance

Discouraging employee involvement

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