Housekeeping Quiz

What is the name of ASTON Inn Gideon's General Manager?

• Mr. Yanuwar Setia

• Mr. Yanuwar Dedy Setyawan

• Mr. Yanuar Dedi Setyawan

• Mr. Yanuar Dedi

VC stands for...

• Vacant Cleam

• Vacant Cleaning

• Vacant Clean

• Vacant Clear

DND stands for...

• Do Not Disturb

• Do Not Duty

• Do No Disturb

• Do Nut Disturb

Below is the Archipelago International Greeting Standard:

• Greet

• Namaste

• Salute

• Stand Up

All Housekeeping Employees - whether contracted or employed by the hotel - are

always well groomed and impeccably dressed (uniforms are clean, pressed and well

fitted). Employees demonstrate attention to detail and portray the brand's values.

Above is the Room Golden Rules, point number:

• 1

• 2

• 3

• 4

All Employees are trained on emergency evacuation, fire detection system, safety and

security and know how to handle an evacuation, where the emergency shut-off

equipment (water, electricity and gas, etc.) is located and how to handle it properly.

Above is the Room Golden Rules point number...

• 11

• 12

• 13

• 14

Point Number 1 of Housekeeping - Room Golden Rules is:

• Guest requests are responded to within 15 minutes, always follow up if it is a request

  through another department and understand the importance of the task and the

  assignment especially to the area assigned by superior and know what to do to deliver

  the standard

• If an Employee is vacuuming Room corridors and a guest approaches, the Employee

  politely turns the vacuum off until the Guest is 3 meters/10 feet past the area. The

  Employee extends appropriate greeting as mentioned in Archipelago Greeting Standard

• In all Public Areas, Employees always spontaneously and proactively greet Guests with a

  warm smile, welcoming eye contact (e.g.: Good Morning / Good Afternoon / Good

  Evening"). - Follow Archipelago Greeting Standard.

• Always alert for any suspicious person/items around the hotel area and report it

  accordingly to security for further follow up

OC stands for...

• Occupied Clear

• Occupied Cleaning

• Occupied Clearing

• Occupied Clean

SO stands for...

• Sleep Our

• Sleep Out

• Sleep On

• Sleep Or

How many room types available at ASTON Inn Gideon?

• 5

• 6

• 7

• 4