Exit Ticket - Foundation of Business Communications

What is verbal communication?

• Conveying feelings or attitudes through silent cues such as body language, facial expressions, or gestures.

• Expressing thoughts, ideas, or feelings through spoken or written language.

• The use of physical actions to communicate with others.

• The process of communicating using musical instruments.

What is nonverbal communication?

• The use of words in writing novels and stories.

• Communicating exclusively through spoken words.

• Conveying feelings or attitudes through silent cues such as body language, facial expressions, or gestures.

• The exchange of information through the internet.

What is one of the benefits of correct body language according to the image?

• Improving physical strength

• Increase in self-confidence

• Learning a new language

• Enhancing technical skills

Correct body language can help you in:

• Cooking better meals

• Being successful in different aspects of life

• Solving complex mathematical problems

• Winning a race

What is an effect of correct body language on public interaction?

• Attract the audience

• Decrease in audience attention

• Miscommunication

• Technical difficulties in presentation

Which of the following is NOT one of the 7 C's of Effective Communication for Successful Leadership?

• Clarity

• Courtesy

• Creativity

• Concreteness

What is active listening?

• The practice of hearing the words someone is saying without paying much attention.

• The practice of preparing to listen that goes beyond simply hearing the words that someone is saying, but also intending to understand the meaning and intent.

• The practice of listening to music while doing other tasks.

• The practice of repeating every word that someone says out loud.

Which of the following is NOT one of the 7 Steps to Active Listening?

• Be attentive

• Summarize

• Use open body language

• Interrupt frequently

What is empathy?

• The ability to enforce your feelings on others.

• The ability to understand and share the feelings of others.

• The ability to ignore the feelings of others.

• The ability to compete with others emotionally.

Which of the following is NOT a way to demonstrate empathy?

• Being genuinely curious about others.

• Imagining yourself in others' shoes.

• Being an attentive listener.

• Ignoring others' perspectives.