SDM Quiz-1

A cashier who receives items and processes them for transaction in a Hypermarket is an example of _________ Selling Function.

• Order Getter

• Order Taker

• Order Creator

• Order Receiver

Which of the following customer needs is met when a salesperson offers prospect a multitude of payment options to choose from?

• Friendliness

• Convenience

• Product Information

• Post-Sales Service

Determining the following research point can be done through Qualitative Customer Research:

Percentage of Customers who make their purchase based on First Follow-up made by Salesman.

• True

• False

• Yesn't

• Nahi Maloom

Indranil likes everything about the products from Supreme Restaurant Equipment.

He is just about ready to purchase, but he has some questions about the validity of price charged. At what stage of the selling process does the sales professional deal with Indranil’s questions?

• Closing

• Sales Presentation

• Handling Customer Objections

• Pre-Approach

A short-content reels advertisement garnered 14,000 Impressions against a campaign cost of Rs. 7,00,000. Calculate the CPM.

• Rs. 50,000

• Rs. 5,000

• Rs. 5,00,000

• Rs. 50,00,000

A Lifestyle e-commerce site sold over 450 Leather Handbags, each priced at Rs. 2,000, across 90 orders. Calculate the Average Order Value (AOV).

• Rs. 1,000

• Rs. 10,000

• Rs. 1,00,000

• Rs. 1,00,00,000

Getting a customer to close a sale by providing a free month of service is an example of ________ .

• FOMO Close

• Extra Inducement Close

• Suggestive Close

• Alternative Choice Close

Which sales technique involves asking a series of questions to understand the customer’s needs and pain points?

• Upselling

• Cross-Sales

• Cold Calling

• Consultative Selling

What does the term “lead generation” mean in the sales process?

• The process of retaining existing customers

• The process of offering discounts to close a deal

• The process of setting sales targets and incentives

• The process of prospecting and attracting potential customers

Which Feature of a Funnel Software is being showcased here?

• Customer Feedback

• Triggered E-Mails

• Sales Alignment

• Customer Data Curation