1. In which training method does a trainer ask a series of questions to draw on the knowledge and experience of the learners?

• Information search
• Guided discussion
• Jigsaw design
• Games

2. All new staff should receive training on....

• HACCP
• crisis mangement
• general food safety
• active managerial control

3. When should staff receive food safety training?

• When hired, and then periodically after that
• When they do not have foodservice experience
• When a new FDA Food Code comes out
• Only when they request it

4. The manager's responsibility for staff food safety training is to?

• test staff's food safety knowledge
• provide all staff with videos and DVDs for training
• make sure that staff have the knowledge and skills to keep food safe
• let staff learn on their own

5. What is the first task in training a large group of servers to prevent contamination of food?

• Assess the training needs of the servers on this topic
• Make a list of possible information to cover
• Provide servers with operation manuals on the topic
• Put the servers into small groups based on service experience

6. New staff must be trained in the critical areas of personal hygiene, cleaning and sanitizing, controlling time and temperature, and?

• crisis mangagement
• equipment handling
• HACCP plan creation
• preventing cross-contamination