Spring- Communication, Management, and Leadership Test

Communication allows us to ____________ to other people.

• Connect
• Contact
• Organize
• Show our skills

Communication is made up of which of the following? (mark all that apply)

• Teamwork skills
• Problem Solving Skills
• Verbal Skills
• Non-verbal Skills

Sound, words, speaking, and language are the key components of which type of communication?

• Non-verbal communication
• Verbal communication
• Sign language
• Effective communication

_________ is the formality with which you speak based on social positions and relations.

• Verbal
• Greeting
• Register
• Rapport

Communication is not one of the most important employability skills.

• True
• False

The words you say make up what percentage of communication?

• 7%
• 55%
• 38%
• 10%

Which of the following is not part of non-verbal communication?

• Facial Expressions
• Body Language
• Gestures
• Silence
• Making Sounds

It is not that important for your non-verbal signals to match up with the words you say.

• True
• False

Effective communication only benefits the listener.

• True
• False

Effective communication involves which of the following? (mark all that apply)

• problem solving
• listening
• asking questions
• writing
• register