
KYC March 22
Authored by Sid D
Other
Professional Development
Used 1+ times

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5 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
When system will change the KYC status to KYC_OTP_NV?
Once user purchase the plan
when the phone number is changed
6 hours after purchase
When the 5 days free coupon is activated
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
User uploaded Random images 2 times, what is the next step?
Verify
Don't verify
Not sure
Block the account
3.
OPEN ENDED QUESTION
3 mins • 1 pt
What is the checklist for 5 days free access verification.
Evaluate responses using AI:
OFF
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the first attempt, the user uploaded a PAN card with clear details. In the second attempt, they uploaded an Aadhar card, but the photograph is not clear. What will you do in this scenario?
Verify the account
Ask for clear photo Aadhar card
Ask for alternate document
Block the account
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
User uploaded Xerox copy 4th attempt and not answering the call.
Verify
Block the account
KVM
NV
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