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KYC March 22

Authored by Sid D

Other

Professional Development

Used 1+ times

KYC March 22
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5 questions

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1.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When system will change the KYC status to KYC_OTP_NV?

Once user purchase the plan

when the phone number is changed

6 hours after purchase

When the 5 days free coupon is activated

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

User uploaded Random images 2 times, what is the next step?

Verify

Don't verify

Not sure

Block the account

3.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the checklist for 5 days free access verification.

Evaluate responses using AI:

OFF

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the first attempt, the user uploaded a PAN card with clear details. In the second attempt, they uploaded an Aadhar card, but the photograph is not clear. What will you do in this scenario?

Verify the account

Ask for clear photo Aadhar card

Ask for alternate document

Block the account

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

User uploaded Xerox copy 4th attempt and not answering the call.

Verify

Block the account

KVM

NV

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