Quiz 1

Quiz 1

Professional Development

10 Qs

quiz-placeholder

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Quiz 1

Quiz 1

Assessment

Quiz

Other

Professional Development

Hard

Created by

Ashnah Moses

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE SELECT QUESTION

30 sec • 2 pts

Which of these cases are on clearence?

iPhone 12 Series

iPhone X Series

Pixel 6 Series

iPhone 13 Series

2.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

What's the color of the MultiCharger?

Silver

Grey

Aluminium

Midnight

Space Gray

3.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

Which of these wheels is the Rim Case not compatibale with?

4.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

Within how many hours from seeing movement on the return label does an order go through?

24 hours

48 hours

24-48 hours

2 business days

5.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

Hi, I'm from Japan and this is my first time ordering from you. I want this order delivered faster as it's for a gift. What should I do?

Select FedEx Express

Select USPS Express

Select their own shipping

There is no option for expedite shipping for foreign orders.

6.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

Which of these have to be requested when we send a follow up mail to a cx who uses their own return label?

Order Number

Tracking Number

Return label number

7.

MULTIPLE SELECT QUESTION

30 sec • 2 pts

In which of these following instances can you give a different solution to the cx to save a cancellation?

Wrong order delivered

Discount not added

Product change with no change in value

Shipping upgrade

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