Denny's Server Station Exam

1.      What is the meaning of ITT?

• INITIATE, TALK ABOUT FOOD, TALK TO THE GUEST

• INTRODUCTION, TALK TO THE GUEST, TAKE ORDER

• INTRODUCE, TALK ABOUT FOOD, TAKE THE ORDER

• INITIATE, TALK TO THE GUEST, TALK ABOUT YOURSELF

What is the standard time of bill out?

• 20 SECONDS BILL PRESENTATION

• 3 SECONDS BILL PRESENTATION

• 25 SECONDS BILL PRESENTATION

• 2 SECONDS BILL PRESENTATION

WHAT IS THE METHOD ON TAKING ORDERS?

(a)  

TRUE OR FALSE:

FHI/FHO MEANS NEVER ENTER OR LEAVE A DINING ROOM EMPTY HANDED

(a)  

TRUE OR FALSE?

cleaning and refilling of salt and pepper shaker and condiments bottle is part of the server's running duties?

(a)  

What are the Modes of Payment?

• Cash and Card

• Cash and Credit

• Debit and Credit

• Cash and Debit

What is the meaning of QSACV?

• QUANTITY, SUGGESTIVE SELLING, ATMOSPHERE, CLEANLINESS, VALUE FOR MONEY

• QUALITY, SERVICE, AMBIANCE, CLEANLINESS, VALUE FOR MONEY

• QUANTITY, SERVICE, AMBIANCE, CLEANLINESS, VALUE FOR MONEY

• QUALITY, SUGGESTIVE SELLING, ATMOSPHERE, CONTRIBUTE, VALUE FOR MONEY

TRUE OR FALSE?

PRE-BUSSING SHOULD CONTINUOUSLY DONE ONLY BY THE SERVERS THROUGHOUT THE MEAL

(a)  

TRUE OR FALSE?

As soon as an order is finished by the cooks, it becomes high priority to get it delivered to the guest

(a)  

what is the most important part of the uniform

(a)