Business Studies End of Easter Term Quiz

In the long run, ethical integrity will keep customers coming back to a business.

• True
• False

What are rules based on moral principles about how businesses and employees ought to conduct themselves?

• Guidelines
• Employee Handbooks

• Laws
• Business Ethics

Which is NOT a step in the ethical decision-making process?

• Identify the ethical problem.

• Decide who will be affected.

• Select the best alternative.

• Choose the worst alternative.

Taking money from a cash register, taking goods from a store without paying for them, or using company money to pay for personal items or entertainment on a business trip would be considered ________.

• Ethical

• Unethical

Treating your employer, coworkers, customers fairly, openly, and with honesty would be considered _________.

• Ethical

• Unethical

Behavior that is considered ethical in one culture may not be acceptable in another culture.

• True
• False

An entrusted person who converts other's assets or property for his or her own use is a/an

• identity thief

• embezzler

• schemer

• fraud

Duties and obligations of businesses which contribute to the well-being of society are

• a stakeholding

• business social responsibility

• an ethical dilemma

• a moral responsibility

Which of the following questions should NOT be taken into consideration when listing all the alternatives and consequences to solve an ethical problem?

• Is it legal?

• Does it fit my personal values?

• Who will be affected?

• Does it benefit me personally?

Why are workplace ethics important?

• To establish expectations for employees and reduce staff turnover

• To maintain a positive and professional company culture

• To treat customers with respect and increase customer loyalty

• All of the above