What is the primary focus of employers who view their staff as an asset?

• Valuing employees and their welfare

• Minimizing costs

• Providing the minimum legal rights

• Using zero-hours contracts

Which of the following is NOT a characteristic of treating staff as a cost?

• Neglecting employee rights

• Using financial incentives to raise productivity

• Investing in employee training

• Paying the national minimum wage

What does multiskilling refer to?

• Hiring part-time workers

• Enhancing the skills of employees

• Outsourcing tasks to other businesses

• Implementing zero-hour contracts

Which of the following is a disadvantage of a flexible workforce?

• 
  Ability to expand quickly in response to demand

• Potential poor quality of outsourced work

• Increased loyalty among workers

• Reduced costs for the business

What is the main purpose of trade unions?

• To reduce employee rights

• To represent workers' interests

• To enforce zero-hour contracts

• To minimize training costs

What is a zero-hour contract?

• A contract guaranteeing a minimum number of hours

• A contract for part-time workers only

• A contract that does not guarantee any hours of work

• 
  A contract for permanent employment

Which of the following is a benefit of a flexible workforce?

• Increased bureaucracy

• Higher employee turnover

• Ability to react quickly to market changes

• 
  Less need for training

What is collective bargaining?

• A way to enforce zero-hour contracts

• A method to reduce employee benefits

• Negotiating terms individually with employers

• Negotiating through employee representatives

What is the difference between dismissal and redundancy?

• Dismissal is due to lack of work, redundancy is for misconduct

• Redundancy occurs when there is no work, dismissal can be for various reasons

• Dismissal is always legal, redundancy is not

• Redundancy is voluntary, dismissal is mandatory

What is one of the rights of workers on zero-hour contracts?

• Entitlement to paid holidays

• Guaranteed full-time hours

• Mandatory overtime

• No rights at all