HRM453 INTRODUCTION TO WORKFORCE MANAGEMENT

What is responsible for the shift in the job trend towards the use of broadly defined jobs instead of the use of narrowly defined jobs in organizations?

• emphasis on innovation and quality

• increased demand for low-skilled workers

• increased focus on simplifying jobs

• lack of competition

Identify the process through which an organization seeks applicants for potential employment.

• orientation

• training

• recruitment

• work analysis

In the context of human resource management, human capital refers to the

• wages, benefits, and other costs incurred in support of HR functions in an organization.

• cash, equipment, technology, and facilities that an organization uses.

• total pay earned by an employee

• organization's employees, who add economic value to the company.

Parul, the human resource manager at Triant Inc., has a clear understanding of the firm's business. This enables her to understand the various needs of the business and help the company meet its goals for attracting, keeping, and developing employees with the required skills. This scenario indicates Parul’s responsibility of

• providing administrative services.

• preparing a job analysis.

• providing business partner services.

• creating a job design.

Dorey’s company was undergoing a major change from brick and mortar stores to an online ordering system. As HR manager, she was assigned the task of managing this transition. Which HR responsibility is Dorey performing??

• analysis and design of work

• support for strategy

• personnel policies

• compliance with laws

Which example demonstrates one of the four principles for an ethical, successful company?

• At a construction firm, employees work hard in spite of seeing their work as "just a job."

• Employees at a chemical factory share the belief that the company’s reputation is executives’ responsibility.

• At a wholesaler of electrical parts, order takers help customers find the best price on items and are realistic about delivery schedules.

• Salespeople for a manufacturer help the company earn profits by emphasizing the company’s interests over customers’

When two companies merge, HRM plays an important role that includes preparing employees to resolve conflicts.

• TRUE

• FALSE

Early retirement programs are one of the most effective approaches to downsizing.

• TRUE

• FALSE