SMDP Module 4

Which of the following values is not part of Cheezious' core values?

• a) People First
  

• b) Community and Culture

• c) Act with Integrity

• d) Think Big, Act Different

What is the primary responsibility of a shift manager in nurturing a positive work environment?

• a) Overseeing inventory management

• b) Creating efficient work schedules

• c) Offering required on-the-job training

• d) Developing strong communication channels

What is the significance of understanding and enforcing policies and procedures in managing crew members' issues?

• a) It fosters a motivated and engaged team

• b) It cultivates a supportive and empathetic atmosphere

• c) It ensures fairness, safety, and equitable compensation

• d) It encourages collaboration and problem-solving

Which aspect is crucial for effective team planning as a shift manager?

• a) Providing regular and honest feedback

• b) Creating efficient work schedules

• c) Encouraging collaboration and problem-solving

• d) Offering required on-the-job training

What should a shift manager consider when planning proper deployment of the team?

• a) Ensuring adherence to local, provincial, and federal labor laws
  

• b) Considering peak hours, employee availability, and workload

• c) Providing recognition to top performers

• d) Offering required on-the-job training

What is the primary focus of managing deployment during a shift as a shift manager?

• a) Analyzing strengths and weaknesses

• b) Ensuring the right people are in the right place at the right time

• c) Fine-tuning scheduling and task assignments

• d) Adjusting plans in response to unexpected changes or challenges

What should shift managers do after the shift to improve future planning and deployment?

• a) Analyze how labor costs can be efficiently managed

• b) Identify strengths and weaknesses in the deployment plan

• c) Evaluate the effectiveness of the deployment plan

• d) Fine-tune scheduling, task assignments, and resource allocation

How does offering on-the-job training contribute to restaurant management?

• a) Increasing guest satisfaction

• b) Ensuring efficient inventory management

• c) Improving employee performance and skill development