April 17th OSL GWest TK/SHS- March 29

Koodo offers 6 Perks for customers to customize their plans. What are they?

• Premium Voicemail, Discounts at Select Retailers, Rollover Data, Unlimited Long Distance Pack, Unlimited Data, 5G Speed Boost

• Premium Voicemail, International SMS, Rollover Data, Amazon Prime, Unlimited Data, 5G Speed Boost

• Premium Voicemail, International SMS, Rollover Data, Unlimited Long Distance Pack, Unlimited Data, 5G Speed Boost

• Premium Voicemail, Amazon Prime, Rollover Data, Unlimited Long Distance Pack, Shock Free Data, 5G Speed Boost

What are the 2 letters you need to put before the passport number when doing an activation under the new immigrant program ?

• PO

• PP

• No letters, just the passport number

• PT

True or False: Koodo Prepaid customers can roam in the US?

• True

• False

What are the TELUS Family Discount amounts? Select all that apply

• 2 Lines = $5 per line

• 2 Lines = $7.50 per line

• 3 Lines = $10 per line

• 4+ Lines = $15 per line

What is the current Mobile and Home discount for customers who have TELUS Smart Home Security and are looking at activating a new TELUS mobility account?

• $15 / 24 months when activating on any plan

• $20 / 24 months when activating on all Unlimited 5G + Plans OR $10 / 24 months when activating on $65+ Plans. Available on BYOD or 2yr term.

• There are currently no Mobile and Home discounts

• $10 / 24 months when activating on all Unlimited 5G + Plans OR $5 / 24 months when activating on $65+ Plans. Available on BYOD or 2yr term.

What is a Bring-It-Back Top-Up?

• An additional discount that needs to be paid back after 24 months

• An additional discount that never needs to be paid back

• An additional discount that only needs to be payed back if the customer ends their agreement early

• An additional fee the customer is required to pay

Do OSL and Walmart employees receive an EPP discount on SHS? If so, what is it?

• No, same in market offers as consumer

• Yes, $50 bill credit applied on 2nd bill (not stackable with the current 50% off offer)

• Yes, $5/month discount on professionally monitored plans (not stackable with the current 50% off offer)

All the equipment included in each of our packages are under warranty for how long?

• 1 year warranty

• 3 year warranty

• 5 year warranty

• As long as the customer is an SHS customer

Which packages have professional monitoring?

• Smart Automation Plus

• Control + Video

• Secure + Video

• Smart Camera

How much is the Smart Camera package?

• $15

• $20

• $10

• $35