Management Quiz

What is the process of getting things done effectively and efficiently, with and through people?

• Leading

• Organizing

• Planning

• Management

Which of the following is a common characteristic of organizations?

• Skills

• Competencies

• Goals

• Efficiency

What do nonmanagerial employees do?

• Direct and oversee the activities of others

• Work directly on tasks

• Manage other managers

• Manage activities of a work team

What level of managers make decisions about the direction of an organization?

• Team Leaders

• First-line Managers

• Middle Managers

• Top Managers

Which of the following skills do managers need to understand the big picture?

• Interpersonal Skills

• Conceptual Skills

• Technical Skills

• Political Skills

Why is it important to study management?

• To learn technical skills

• To improve how organizations are managed

• To manage other managers

• To manage activities of a work team

What is essential to survival in organizations?

• Social Media

• Sustainability

• Innovation

• Consistent, high-quality customer service

What is risky according to the text?

• Connecting with customers

• Managing human resources

• Integrating economic, environmental, and social opportunities into business strategies

• Not innovating

What is important for connecting with customers and managing human resources?

• Social Media

• Sustainability

• Innovation

• Consistent, high-quality customer service

What is about integrating economic, environmental, and social opportunities into business strategies?

• Innovation

• Consistent, high-quality customer service

• Sustainability

• Social Media