*CEL - Casino Day 15

Choose the best answer: Based on the Picture, Can we service the booking? What Market Segment does the guest belong to?

• No;

  Celebrity Reps

• Yes;

  Partnerships

• Yes;

  Celebrity Reps

Pick the right answers based on the picture:

1. 1. Is this a Casino Booking?

2. 2. What Market segment is this?

3. 3. Can we still add a Casino Offer?

• 1. No, Partnerships, Cannot add casino offers.

• 1. No, TP Bk, Cannot add Casino Offer.

• Yes, TP Bk, Can add Casino Offer.

• Yes, Partnerships, Can add Casino Offer.

True or False: We can provide the guests the [e-mail] email for special requests.

• True

• False

Answer explanation

We can only give it to the guest's respective Celebrity Rep.

True or False: The BCC Agents can book direct guests who are under Celebrity Reps Agency #

• True

• False

Pick the Best Answer: Which department do we contact to verify when The LAF COMP CAT Cruise Fare exceeds the Upgrade Amount?

• CEL CO RSS

• RRS

• CRS

• REVENUE DEPARTMENT

Reorder the following: Upgrade Comp offer to Suite

(Ex. LAF COMP CAT: A2 UPG CAT: S1)

1. 1. DETERMINE LAFCOMP CAT AND UPGRADE CAT

2. 2. PRICE CODE ORDER

WHAT'S NEXT?

• CHECK IN MARKET RATES, T/F, YP09, YBD1

• BOOK THE LAFCOMPCAT IN BRTCAT & RTCAT; THE RIGHT PRICE CODE; REDEEM OFFER IN BCCMS

• ADD YBD1, YPO9, CUPP OPTION CODES AND CALL REVENUE DEPARTMENT TO UPGRADE TO SUITE S1

• CHOOSE STATEROOM FOR S1 AND SAVE IN THE NOTEPAD

• RECAP, COLLECT PAYMENT, AND SEND INVOICE

2T

• CR TRAVEL WITH BOOKING - [BK #] - [PLAYER NAME] - [PLAYER CAS #]

• BCCFIVE (up to 2 additional rooms)

• Each member may book up to two additional staterooms on a sailing they are traveling on, within the current program year. For specific details per campaign, please see the Campaign Summary

• ADDED IN THE AC FIELD