Quiz on BRI Service & Contact Division

What is the name of the division related to service and contact at PT. Bank Rakyat Indonesia (Persero), Tbk.?

• Production Division

• Service & Contact Division

• Marketing Division

• Finance Division

When was the directive "Mem-BRImo-kan Indonesia" given to the Regional Office?

• August 2022

• March 2023

• July 2022

• June 2022

What is the subject of Letter from SCC Division No.67.e-SCC/SQD/SQP/07/2022?

• Securing Customer Accounts Education

• Acceleration of BRIMO Acquisition

• UKO Leader

• Acceleration of Digital Educator Program

Who is responsible for installing cautious customer education materials?

• Universal Banker

• Transaction Officer

• IT & e-channel Officer

• Service Supervisor

What should the SCC Division do regarding CIF customer data that do not have BRIMO?

• Send to each RO

• Delete from the system

• Report to ONS Department

• Send to external parties

How is the BRImo registration process done?

• Through Outbound Call

• By Mail

• Via Email

• Through Social Media

What should employees do before offering BRIMO via Outbound Call?

• Contact PIC RO

• Send an email

• Ask for supervisor's permission

• Ensure customer agreement

How are BRIMO user achievements monitored and evaluated?

• Through Google Link

• Via WhatsApp

• Via Phone

• By Mail

What should be done with CIF customer data that have been acquired?

• Delete from the system

• Report to ONS Department

• Send to external parties

• Send to PIC RO

What is the tiering balance target for 2023?

• Rp. 50 Million - Rp. 100 Million

• Rp. 1 Million - Rp. 5 Million

• Rp. 100 Million - Rp. 500 Million

• Rp. 5 Million - Rp. 50 Million