Technology in business

Which two of the following are examples of electronic payment systems? Select two answers:

• Instagram

• eBay

• PayPal

• Twitter

• Contactless debit cards

Which two of the following are disadvantages to consumers of buying clothing through e-commerce? Select two answers:

• Risk of personal details being fraudulently used

• Increased costs and time of returning unwanted items

• Higher prices charged due to less competition online

• Business will need to follow legislation linked to trading online

• Difficult to establish brand loyalty

A zoo uses Twitter to announce the birth of a baby elephant. Which of the following describes this method of digital communication?

• Video conferencing

• Social media

• Text

• Email

Which of the following statements best describes the term e-commerce?

• Buying & selling products via hand held devices only e.g. smartphones

• Communicating and sharing information electronically

• Buying and selling a product using electronic systems e.g. the internet

• Gathering, storing and processing information electronically

Technology has enabled businesses to reduce costs by searching online to find competitively priced raw materials. The websites of which stakeholder group will be used for this activity?

• Employees

• Suppliers

• Customers

• Shareholders

Technology has enabled customers to compare how much different businesses are charging for goods and services. This has led to greater competition in terms of which element of the marketing mix?

• Place

• Price

• Promotion

• Product

When information is shared electronically between computers it is best known as:

• E-commerce

• E-tailer

• M-commerce

• Digital communication

In addition to its fixed premises, a designer clothes shop has launched a website in an attempt to:

• Increase costs

• Decrease costs

• Increase sales

• Decrease sales

Compared to other methods of promotion, businesses that promote goods and services on social media have been able to:

• Reduce costs as online promotion is often less expensive

• Increase costs as online promotion is always more expensive

• Reduce costs as online promotion is always more expensive

• Increase costs as online promotion is often less expensive

Which of the following is an advantage to a business of using digital communication?

• Messages and data can be transmitted quickly

• Not all areas may be connected to the internet

• Can lead to excessive communication

• Training may be required to update employees on the use of digital communication