The Consumer: JC Business

If you buy a packet of biscuits for €2.00 containing 25 biscuits. How much does each biscuit cost?

• 8 cent

• 80 cent

• 6 cent

• 20 cent

Toyota , Fiat and Renault are all examples of what?

• Car types

• Electronics brand names

• Car brand names

• Electronic types

Which of these is NOT something you need to consider when deciding between different brands?

• Does it come with a guarantee

• The price

• The advertising

• The quality and features

A promise by a manufacturer to repair or replace damaged goods free of charge within a stated period of time is known as a _____________?

Someone who buys goods and services for their own use is known as a ___________?

• Customer

• Consumer

• Brand

• Buyer

If you return faulty goods, you can choose whether to get your money back or get a replacement or repair

• Agree

• Disagree

• Not sure

You are entitled to your money back if you purchase an item of clothing that does not fit after you have tried it on at home

• Agree

• Disagree

• Not sure

You must return faulty goods within 24 hours in order to get your money back

• Agree

• Disagree

• Not sure

You must return faulty goods to the shop where you bought them even if there is a guarantee from the manufacturer of the goods

• Agree

• Disagree

• Not sure

Have you every had problems returning goods to a shop or online? If yes, please give details in your answer.