Creating Employee Policies & Procedures

An ___________ plan is a set of rules, regulations, policies and strategies which ensure a business runs smoothly and is able to meet its objectives.

• Business

• Workflow

• Employee

• Organizational

__________ policies oversee the “people” aspect of a business.

• Operating

• Workflow

• Personnel

• Organizational

Operating procedures are the processes which employees complete in their __________ activities.

• Day-to-Day

• Annual

• Evaluation

• Supervising

Which of the following is NOT a method for employee training and orientation which is suggested in the presentation?

• Online Courses

• Internships

• Publication Review

• Job Shadowing

Employees who are paid a __________ receive a set rate per pay period.

• Commission

• Salary

• Hourly Rate

• Bonus

Paid time off, insurance and retirement are examples of which of the following?

• Commission

• Perks

• Benefits

• Bonus

A company car, cell phone and credit card are examples of which of the following?

• Commission

• Perks

• Benefits

• Bonus

You should occasionally talk to co-workers about payment arrangements to be sure you are being paid fairly.

• True

• False

Which of the following is an example of pay for performance?

• Mary is paid 1.5 times her normal hourly rate on holidays

• Wesley receives two weeks of paid vacation each year

• Kathryn is paid $2,500 each month regardless of hours worked

• Kirk receives a $1,000 bonus for every 20 cars he sells

Good __________ allow(s) for easy tax filing and serve(s) as a way to track company productivity.

• Record Keeping

• Training

• Policies

• Employee Handbooks