What are stakeholders?

• Anybody who knows the name of the business

• Anybody who takes an interest in a business

• Anybody who works for the business

• Anybody who buys from the business

True or False: stakeholders can be internal and external.

• True

• False

As a stakeholder, what interest would customers have in a business?

• Payment Methods

• Increase Profits

• Working Conditions

• Paying Taxes

A manager is an external stakeholder

• True

• False

An internal stakeholder is:

• 
  Supplier

• Bank

• Employee

• 
  Local Community

The Government is interested in a business because:

• They will want to buy the products

• 
  They want good quality products

• They want to be paid the money they are owed

• They want the business to comply with the law and pay taxes

Customers are interested in a business because:

• They want to be paid the money they are owed

• They want the employees to be paid a good salary

• They want the business to make the products they want at good prices

• They want to be paid a bonus

What influence may Suppliers have on the business?

• They may change taxes

• 
  They may protest about the business

• They may choose not to buy the product or recommend it

• They may increase their prices

Which of the following is an external stakeholder?

• Customer

• Shop Floor Supervisor

• CEO

• Finance Manager

The correct order of engagement levels in the stakeholder’s engagement assessment matrix is:

• unaware, resistant, neutral, supportive, leading.

• leading, supportive, resistant, unaware, neutral

• resistant, supportive, neutral, unaware, leading.

• supportive, neutral, unaware, leading, resistant.