Which medium is best to announce decreased insurance benefits for 250 employees? Justify your choice.
BL Week 2: Principles of Writing Reassign

Quiz
•
Professional Development
•
Professional Development
•
Easy
Used 1+ times
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10 questions
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1.
OPEN ENDED QUESTION
5 mins • 1 pt
Evaluate responses using AI:
OFF
Answer explanation
Email and briefing.
2.
OPEN ENDED QUESTION
5 mins • 1 pt
Which medium is best for a sales message promoting a new product to customers? Justify your answer.
Evaluate responses using AI:
OFF
Answer explanation
Either letter, telephone call or email.
3.
OPEN ENDED QUESTION
3 mins • 1 pt
Based on question 2, which medium is best for responding to similar customer inquiries?
Evaluate responses using AI:
OFF
Answer explanation
Telephone calls or face to face.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"Good morning Alan, I wanted to inform you that our team has finalised the report for the Q1 sales projections. You can find the attached document for your review. Should you have any questions or require further assistance, please don't hesitate to reach out. "
What is the tone of the above?
Clear and Concise Tone
Encouraging and Motivating Tone
Empathetic and Supportive Tone
Professional and Polite Tone
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"Hi Sandra, I understand that you've been experiencing difficulties dealing with Department A. I wanted to assure you that our team is committed to resolving this matter promptly. Please feel free to contact me directly if there's anything else we can do to assist you."
What is the tone of the above?
Clear and Concise Tone
Professional and Polite Tone
Encouraging and Motivating Tone
Empathetic and Supportive Tone
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dear Ms Melissa, I wanted to express my sincere gratitude for your prompt response to our recent inquiry. Your assistance has been invaluable in helping us move forward with the project. We truly appreciate your continued support. "
What is the tone of the above?
Encouraging and Motivating Tone
Respectful and Appreciative Tone
Empathetic and Supportive Tone
Clear and Concise Tone
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
"Hi Mr Edmund, I wanted to take a moment to recognise the hard work and dedication you've shown on the project. Your contributions have been instrumental in our success, and I'm confident that together we can achieve even greater results in the future. Keep up the fantastic work! "
What is the tone of the above?
Encouraging and Motivating Tone
Respectful and Appreciative Tone
Empathetic and Supportive Tone
Clear and Concise Tone
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