Communication

The exchange of thoughts, opinions or information by speech, writing or behavior

• Communication

• Discussion

• Transmission

Not willing to compromise is an example of which communication style?

• Passive

• Aggressive

• Assertive

Selecting the appropriate channel of communication for message delivery

• Transmitting

• Listening

• Encoding

When discussing something over the telephone, what element of communication would the telephone be considered?

• Receiver

• Message Source

• Channel

What model of communication describes simultaneous interpersonal communication?

• Interactive Model

• Aristotle Model

• Transactional Model

Individual or group who receives a message

• Sender

• Channel

• Receiver

The initial step in the communication process

• Listening

• Thinking

• Speaking

Used to explain the communication process

• Models of Communication

• Theories of Communication

• Communication Styles

Aggressive communication- select all that apply

• Uses guilt or intimidation

• Does NOT include compromise

• Avoids confrontation

• Trying to reach a point

Passive communication- select all that apply

• Can involve manipulation

• Characterized by not reacting

• Based on avoiding confrontation

• Can be referred to as a "broken record"