MRDC Assignment - 2

A Team...

• Is a small group of people

• Members have complimentary skills

• Members work together to achieve a common purpose

• All of the above

High Performance Teams...

• Have strong core values

• Possess creativity

• Have the right mix of skills

• All of the above

The best Leadership Style for dental practitioners is:

• Autocratic

• Democratic

• Situational

• Laissez-Faire

Advantage of Situational Leadership

• Focuses on short term goals

• Works well with repititive tasks

• Creates a comfortable environment for employees

• Depends on the leader's ability to judge an employee's maturity level

'M' in SMART Goals represents:

• Mastering

• Measurable

• Mature

• Magnanimous

Search Engine Optimization enables :

• Your practice to get placed higher on the list of results for dental practice in your area

• Updating the look and content of your website

• Redesigning the look and updating the content of your website

• None of the above

The best marketing tool for your practice:

• Your Facebook Page

• Your employees

• Word of mouth

• Community Marketing

The long term approach to building relationships with the people and organisations in your community, including fellow business owners, charitable groups and residents is usually with the purpose of :

• Community Service

• Community building

• Community relationship

• Community Marketing

Reaching out to local schools and speaking with students about oral health can be categorised as:

• Branding

• Word of Mouth

• Community Marketing

• None of these

Things you can do to improve your website:

• Update the look and content of website

• Testimonials are not to be used

• Do not add pictures of your clinic

• None of the above