Motivating Workers Quiz

Why do firms go to the effort of ensuring their workers are motivated?

• To increase customer complaints

• To reduce productivity

• To increase profits

• To decrease efficiency

Who proposed the piece-rate system as a way to increase productivity?

• Iman Hashim

• F. W. Taylor

• Frederick Herzberg

• Abraham Maslow

Which theory suggests that employees are motivated by a hierarchy of needs?

• Lintha's Theory

• Taylor's Theory

• Herzberg's Two-Factor Theory

• Maslow's Hierarchy

What are examples of financial motivators?

• Company vehicle, Free healthcare, Children's education fees paid for

• Job Rotation, Job Enlargement, Job Enrichment

• Fringe Benefits, Job Satisfaction, Team-working

• Wages, Commission, Bonus

Which type of pay is based on the number of hours worked?

• Piece-Rate

• Time-Rate

• Salary

• Commission

What is the purpose of job rotation?

• To reduce job satisfaction

• To decrease variety in work

• To make it easier for managers to move workers around

• To increase boredom among workers

Which motivator gives employees a sense of trust from senior management?

• Job Enrichment

• Job Enlargement

• Job Rotation

• Team-working

What is the main limitation of Maslow's Hierarchy theory?

• It doesn't apply to every worker

• It focuses too much on financial motivators

• It is too complex to implement

• It is outdated

Which theory states that hygiene factors need to be satisfied to avoid de-motivation?

• Maslow's Hierarchy

• Herzberg's Two-Factor Theory

• Taylor's Theory

• Lintha's Theory

What is the purpose of job enlargement?

• To add more tasks of similar level of work

• To reduce job satisfaction

• To make work less interesting

• To add greater responsibility to employees