Putting the Human back into Human Resources

What is the primary focus of Human Resources in an organization?

• Managing financial resources

• Handling the 'people stuff'

• Directing marketing strategies

• Overseeing product development

What does the speaker mean by 'putting the human back into Human Resources'?

• Automating more processes

• Infusing more humanity back into the workplace

• Reducing the workforce to cut costs

• Focusing solely on employee benefits

What is the difference between treating employees 'humanly' and 'humanely' according to the speaker?

• Humanly involves basic needs; humanely involves emotional needs

• Humanly involves addressing human needs like appreciation; humanely involves basic rights like bathroom breaks

• Humanely involves technology use; humanly does not

• There is no difference

What was the speaker's role at the chemical plant?

• HR manager

• Project team leader

• Shop floor employee

• SAP consultant

What did the speaker do to help employees at the chemical plant?

• Increased their salaries

• Reduced their workload

• Helped them develop and advance their careers

• Implemented a new HR policy

What was the outcome for the employees the speaker helped?

• All of them left the company

• They were dissatisfied with their jobs

• Three out of four got promoted

• They became project team leaders

According to the 2013 Gallup report, what percentage of the American workforce is disengaged?

• 50%

• 30%

• 90%

• 70%

What are the human needs mentioned by the speaker?

• To be paid, to rest, to socialize

• To be appreciated, to belong, to make a meaningful contribution

• To have job security, to retire early, to have a high salary

• To work remotely, to have flexible hours, to receive bonuses

What impact does higher employee engagement have on a business?

• Decreased profitability

• Increased profitability

• No impact

• Higher employee turnover

How much productivity loss is attributed to unskilled managers according to Gallup?

• $1 billion to $50 billion

• $600 billion to $700 billion

• $100 billion to $200 billion

• $450 billion to $550 billion