02: Values & Attitudes

What is the most important role that values play in the workplace?

• They determine the company's profit margins.

• They influence employee behavior.

• They are irrelevant to workplace dynamics.

• They solely determine the dress code.

Which of the following statements about job satisfaction is correct?

• It is determined by salary alone.

• It is not important for employees.

• It has five causes discussed in the chapter.

• It is solely based on work hours.

What are personal values?

• Concrete rules that apply only in specific situations.

• Abstract ideals that guide our thinking and behavior across all situations.

• Tangible items that we own and cherish.

• Goals that we aim to achieve in the short term.

According to Schwartz's Value Theory, what do values represent?

• Specific actions in certain situations

• Short-term objectives

• Broad goals over time

• Immediate emotional responses

In Schwartz's Value Theory, what is the relationship between bipolar values?

• Complementary

• Identical

• Incongruent

• Interchangeable

What is the relationship between adjacent values in Schwartz's Value Theory?

• They are incongruent

• They are unrelated

• They are complementary

• They are contradictory

According to Schwartz's Value Theory, how can managers better manage their employees?

• By giving them more financial incentives

• By understanding their employees' values and motivation

• By setting more challenging goals

• By reducing the number of tasks assigned to each employee

How can employees derive more meaning from their work according to Schwartz's Value Theory?

• By working longer hours

• By pursuing goals that are consistent with their values

• By receiving regular promotions

• By focusing solely on personal benefits

How are a person's values described in terms of stability over time?

• Values change frequently over time.

• Values are stable over time, but vary across generations and cultures.

• Values are the same across different generations and cultures.

• Values have no relation to time, generations, or cultures.

What is one of the benefits of attracting employees whose personal values align with those of the organization?

• Higher employee turnover.

• Decreased employee retention.

• Lower employee engagement.

• Increased customer satisfaction.