POB - 7.10 Quiz: Employment Skills in a Business Center

Kevin is constantly late for meetings and appointments. He has always been like that, and he never really got in trouble for it. Because he is so dedicated to his clients, he says they do not mind that he is often late. However, he got a new manager who insists on punctuality and who has met with Kevin and told him his performance needs to improve or he could lose his job. Then the manager filed a report citing the section of the employee handbook he was violating. Could he actually be fired for constantly running late?

• Yes, he can be fired for failing to adhere to company policy.

• No, clearly the new manager has a personal issue with Kevin.

• Yes, but they would have to fire him the first time he was late.

• No, if the policy has not been enforced the manager cannot start now.

Job seekers should only fill out the sections of an online application they think are important.

• True

• False

Eric has owned a steel company for about a decade. In the entire time he has owned it, no women have applied to work the machinery on the shop floor. He recently got an application from a qualified female applicant. The only women's bathroom is where the administrative offices are, and that is quite far away from the shop floor. The building is very old and it will be very expensive to remodel it. Can he refuse to hire the woman because of this issue?

• No, he cannot base the decision not to hire on gender.

• No, he is legally required to hire every qualified applicant.

• Yes, the required accommodations will create an unreasonable expense.

• Yes, it is not the business's fault women have not worked there so facilities are lacking.

Alfredo has just started his new job with a finance firm. He was told that he would spend the first day in an orientation. What will he likely be doing that day?

• Taking aptitude tests to determine where he fits best in the firm.

• Meet as many of the firm's important clients as he can in one day.

• Filling out employment forms and getting set up with the firm's technology.

• Writing the firm's employee handbook based on his previous experience.

A rule saying that any food left longer than three days will be thrown out is appropriate in the employee handbook.

• True

• False

Samuel is going to a job interview for a position in a large company's accounting department. He has been working for himself for a few years, so he has experience but has not worked in an office setting. When he gets to the interview, he discovers that he went to high school with the receptionist. Should this change how he interacts with her?

• Yes, he can relax since they know each other.

• No, he needs to be his best professional self.

• Yes, he can catch up with her and discuss old times.

• No, he should treat everyone in the office like an old friend.

Which of these should be included on a resumé?

• letters of recommendation

• descriptions of past jobs held

• grade point average for middle school

• position played on high school sports team

Job seekers should not be on social media.

• True

• False

Small businesses do not usually have protocols since there are only a few employees.

• True

• False

Karina works in fast food restaurant and slipped on the floor in the kitchen. She broke her arm and will need to take a few days off and modify her work duties because of her broken arm. The manager agreed to pay for the medical bills but said that she was rushing through the kitchen which is why she fell, so they do not have compensate her for missed work. She is shown where this policy is clearly stated in the employee handbook. Karina claims she never received a copy of the handbook. Can the business create such a policy?

• Yes, it is their business and their choice.

• Yes, as long as they provide health insurance to employees.

• No, if employees have not seen it in advance, it does not apply.

• No, state and federal law determine the policy, not a handbook.