Correspondence - Language Functions

Correspondence - Language Functions

University

10 Qs

quiz-placeholder

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Correspondence - Language Functions

Correspondence - Language Functions

Assessment

Quiz

English

University

Medium

Created by

Nurazwani Zakaria

Used 258+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In a formal email, what is the most appropriate way to make a polite request?

"Give me that report now!"

"Get me the report immediately!"

"Can you kindly provide me with the report?"

"Hand over the report ASAP!

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following phrases is an appropriate way to make a request in a form?

"Send it to me as soon as possible!"

"Please forward it to my email address at your earliest."

"I need it right now!"

"You must get it to me immediately!"

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When providing information in a formal email, what should you avoid?

Using jargons and abbreviations

Using an appropriate tone

Stating facts and details

Being concise and clear

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is the best way to present information in a formal report?

Using informal language and slang

Including irrelevant details

Writing lengthy paragraphs with no breaks

Organizing information logically with headings

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When making a complaint in a formal email, what should you avoid?

Using a polite and respectful tone.

Clearly stating the issue.

Using confrontational tone.

Offering potential solutions.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In a formal email expressing gratitude, what is the best way to end the message?

"I am extremely regret for your guidance."

"I am extremely grateful for your help."

"I am extremely grateful for your assistance."

"I am extremely lucky to get your help."

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following phrases is appropriate for expressing gratitude in a formal letter?

"You rock! Thanks, buddy!"

"I can't thank you enough for your help."

"I cannot thank you enough for your assistance."

"I kinda appreciate your assistance."

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