Going Above and Beyond - Interpersonal Communication Skills Quiz

Identify the a helpful strategy on seeking ways to improve interpersonal communication skills.

• Interrupt the speaker while talking since we all have freedom to speak.

• Pay attention to psychological noise existing within own mind and prevent self from attending to a speaker's message.

• Compliment the listener’s apparel or accessories, too, when given chance and say it with a pleasant smile.

Identify the line that tells

you understand what the speaker has said or you want to make some clarifications about his statements.

• 
  “Pardon. And so?”

• 
  “I'm sorry, I didn't catch that.”

• 
  “IKR! I know right!!! ”

• 
  “Really now."

What must you do if you encounter a speaker like Jailyn?

Situation: Jailyn suddenly keeps quiet when she gets stuck in her thoughts.

• 
  Start asking more questions to confuse her.

• Expect her thoughts to come back again so it’s better to leave her meantime.

• Give her the time to answer. Don't immediately fill up the silence.

What is "S" in the acronym S.E.L.T. as the acronym for interpersonal strategies which means you understand yourself when you communicate?

• sending message

• self-awareness

• sender

• self-care

In following the guidelines in communicating (interpersonal strategies), do we have to be perfectly follow all of these because as humans we should NOT commit mistakes in interpersonal communication?

• Yes, we must not commit mistakes.

• No, not really.

• Not a point we discussed

• We must be perfect all the time