Communication Skills Quiz

What is the main purpose of communication?

• To avoid interaction

• To hide information

• To create a shared understanding

• To confuse others

Which component of the communication process involves interpreting the message?

• Receiver

• Sender

• Channel of communication

• Decoding

What is an example of a psychological barrier to communication?

• Language barriers

• Physical barriers

• Attitudinal barriers

• Feedback barriers

What is the importance of active listening in communication?

• It confuses the sender

• It helps in understanding the message

• It shows disinterest

• It delays the communication process

What is an example of a physiological barrier to communication?

• Stress

• Language barriers

• Feedback

• Attitude

What is the definition of inferiority complex?

• Having high self-confidence

• Lack of self-esteem and constant doubt

• Feeling superior to others

• Being indifferent to others' opinions

What is the first stage of self-confidence?

• Being overshadowed by others

• Overcoming challenges

• Having self-esteem

• Being a follower

What is the importance of empathy in communication?

• It creates barriers

• It demonstrates understanding and respect

• It shows superiority

• It leads to misunderstandings

What is the difference between aggressive and assertive attitudes?

• Aggressive is empathetic, assertive is aggressive

• Aggressive is submissive, assertive is indifferent

• Aggressive wants control, assertive stands up for personal rights

• Aggressive is passive, assertive is dominant

What is the natural accent in terms of communication?

• Speaking in another language

• Speaking multiple languages professionally

• Speaking language as a mother tongue

• Speaking in a neutral accent