PROVIDE ROOM SERVICE

PROVIDE ROOM SERVICE

11th Grade

19 Qs

quiz-placeholder

Similar activities

DNA Review

DNA Review

9th - 12th Grade

15 Qs

KWSH - Volunteer Orientation

KWSH - Volunteer Orientation

9th - 12th Grade

20 Qs

Strings and Brass Instruments of the Orchestra

Strings and Brass Instruments of the Orchestra

KG - 12th Grade

15 Qs

GDP

GDP

9th - 12th Grade

16 Qs

Short-run and Long-run: Theory of Production I

Short-run and Long-run: Theory of Production I

7th Grade - University

16 Qs

Harry Potter and the Order of the Phoenix

Harry Potter and the Order of the Phoenix

1st - 12th Grade

16 Qs

about Little Mix

about Little Mix

KG - Professional Development

14 Qs

FINANCIAL AID

FINANCIAL AID

7th - 12th Grade

21 Qs

PROVIDE ROOM SERVICE

PROVIDE ROOM SERVICE

Assessment

Quiz

Other

11th Grade

Medium

Created by

May Bonita

Used 15+ times

FREE Resource

19 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

First thing to do in the room service in telephone conversation.

State room service department and greet the caller.

Answer the telephone on the first ring.

Repeat and confirm the order of the guest

Thank and bid Goodbye

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which skills a room service staff must have?

Ability to communicate

Imaginative

Artistic

Writer

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An order form should have the following EXCEPT.

Date

Name/Room Number

Time of order

Time of delivery

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The trolley/ tray should then be filled with one of the following:

Cabinet

Flower vase/centerpiece

Shoebox

Soap

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

During the room service telephone conversation, what should you get from the caller?

Room Number

Television

Pillow

Favorite Pet

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

One way to settle the bill of the guest is in ____________

cash

promissory note

forcing

begging

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not part in taking order of the guest?

Listen and write the order of the guest

Do the suggestive selling

Repeat the order and confirm for finalization

Do the cleaning

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?