Masters. Unit 5

Choose the best synonym to the word 'non-verbal':

• unconscious

• natural

• wordless

• emotional

When your non-verbal signals match up with the words you're saying, they increase trust, clarity, and ______.

• support

• rapport

• friendliness

• aggression

When they don't, they generate tension, ______, and confusion.

• mistrust

• distrust

• hope

• anxiety

A patronizing ______ on the head

• grip

• hug

• slap

• pat

A good leader tends to smile more.

• True

• False

A real leader tends to stand still while talking to others or listening to someone.

• True

• False

By observing people's micro-expressions, charismatic people really do learn to read people like a book, which makes them more _______.

• sympathetic

• empathetic

• emotional

• manipulative

Being charismatic can take a lot of ________.

• time

• energy

• money

• years

For better or worse, realize that your outward appearance and ________ influence

how others will react to you.

• grooming

• demeanor

• outfits

• speech

No ________ were needed, because the story spoke for itself.

• gasbags

• attires

• loons

• gimmicks