RECLAMOS II - 15
1st Grade
•10 Qs
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RECLAMOS II - 15
Quiz
•
Education
•
1st Grade
•
Practice Problem
•
Easy
IDAN TEC
Used 1+ times
FREE Resource
Enhance your content in a minute
10 questions
Show all answers
1.
OPEN ENDED QUESTION
3 mins • 1 pt
¿Qué tipo de registros tenemos en Siebel?
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
¿Qué campos debemos llenar al crear una SS?:
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
Señala que solicitudes se registran en Siebel.
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
Señala el Artículo que norma los plazos de atención de reclamos
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
¿Qué artículo habla de la resolución Improcedente?
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6.
OPEN ENDED QUESTION
3 mins • 1 pt
Señala en que opción de Siebel validamos las lineas activas e inactivas del cliente
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7.
OPEN ENDED QUESTION
3 mins • 1 pt
Indicar los posibles estados que puede quedar un reclamo luego de ser atendido
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