Ch. 23 Human Resources Management Review

What does Human Resources Management (HRM) involve?

• Only hiring and firing employees

• Managing company finances and marketing

• All activities involved with acquiring, developing, and compensating the people who do the company’s work

• Only training and development programs

Do most companies have a specific department for HRM?

• No, it is usually managed by external agencies

• Yes, most companies have a department responsible for human resources management

• No, HRM is typically a responsibility of each department

• Yes, but only in large corporations

What is the focus of the 'Employment' activity in Human Resources?

• Ensuring effective communication between management and employees

• Maintaining an adequate number of qualified employees in the company

• Developing procedures for performance evaluation

• Researching and maintaining information for workforce management

What does 'Wages and Benefits' primarily concern itself with in Human Resources?

• Training and educating employees

• Managing financial and nonfinancial rewards available to employees

• Ensuring safe work areas

• Balancing work and personal lives of employees

Which activity in Human Resources is focused on 'Training and educating employees to ensure high quality and efficient work'?

• Performance Improvement

• Employee Relations

• Health and Safety

• Performance Management

What is the main focus of 'Employee Relations' in Human Resources?

• Monitoring safe work procedures

• Developing performance evaluation methods

• Ensuring effective communication and cooperation between management and employees

• Managing financial rewards

What is the primary responsibility associated with 'Health and Safety' in Human Resources?

• Training managers on proper evaluation methods

• Working with managers to establish and monitor safe work procedures

• Balancing work and personal lives of employees

• Managing financial rewards

What is the purpose of the 360-degree feedback in performance management?

• To determine the salary increase for the employee

• To provide anonymous feedback from a variety of coworkers

• To prepare the employee for termination

• To assess the company's overall financial performance

What is the primary purpose of Employee Assistance programs in human resources?

• To provide legal advice to employees

• To provide confidential, personal problem-solving, counseling, and support services for employees

• To manage payroll and benefits

• To conduct performance reviews

What does the term 'Employment Planning and Research' likely involve in the context of human resources?

• Planning social events for employees

• Researching new market trends for product development

• Planning and researching strategies for employee recruitment and retention

• Managing employee complaints and conflicts