CMAA NHA Ch 7 Medical Records and Office Procedures

Which of the following is a type of physical safeguard to protect patient medical records?

• Firewalls

• Automatic log off

• Software that logs access history

• Employee training

Which of the following paper filing systems can be helpful in a multiple-provider practice?

• Alphabetic

• Color

• Numeric

• Terminal digit

Which of the following is accurate regarding back-up procedures for data storage in a health care organization?

• Medical administrative assistants perform back-up procedures daily.

• Downtime may be necessary when upgrades or maintenance occur.

• Data should be backed up in a room of the health care facility.

• The system should be backed up annually.

Which of the following would petty cash funds cover?

• All items greater than $100 each

• Utility expenses

• Lunch for a medical provider

• Purchasing a new printer

Which of the following methods of payment is typically not accepted for patient copayment amounts?

• Debit cards

• Personal check

• Credit card

• Cash

Which of the following actions must be taken at the end of the day for payments collected?

• Balance financial transactions.

• Take the payments home to ensure they will not be lost.

• Store cash received in the petty cash fund.

• Put the payments on the provider’s desk to be addressed the next day.

Which of the following is an opening procedure performed in a health care facility?

• Preparing the reception and waiting room area

• Sterilizing and shutting down equipment

• Turning on the answering service

• Disinfecting all common areas

Which of the following should be printed out during the opening procedures for a health care organization?

• The schedule for the day

• The reconciliation of financial transactions

• A log that includes who enters and exits the facility

• An audit log that shows which medical records were accessed by whom.

Who is responsible for monitoring and replenishing petty cash funds?

• Patients

• Medical administrative assistant

• Front desk

• Office manager

Which of the following must be included in the inventory of equipment for the health care organization?

• Upgradeable options

• Brand comparisons

• Maintenance log

• Customer rating