OCR Business Motivation

What does motivation describe in the context of individual behavior towards goals?

• The process of setting personal goals

• The factors that arouse, maintain, and channel behavior towards a goal

• The outcome of achieving personal aspirations

• The methods used to evaluate personal progress

What did Taylor believe was the only motivator for workers?

• Job security

• Money

• Recognition

• Flexible working hours

What system did Taylor devise to improve efficiency in factories?

• Time rate system

• Piece rate system

• Bonus rate system

• Efficiency rate system

According to Taylor, how should workers be managed in factories?

• They should be given complete autonomy.

• They should be part of the decision-making process.

• They should be closely monitored and told what to do.

• They should be encouraged to take long breaks.

According to Maslow's hierarchy of needs, which level of needs must be met before an individual can move up to higher levels?

• Self-Actualization

• Esteem

• Safety

• Physiological

What is the highest level of needs in Maslow's hierarchy?

• Safety

• Self-Actualization

• Esteem

• Relational

According to Maslow's hierarchy, which level focuses on wages, salaries, and working conditions?

• Safety

• Physiological

• Social

• Esteem

What does the 'Safety' level in Maslow's hierarchy include?

• Positive feedback and promotion opportunities

• Team working and bonding activities

• Security in job, sick pay, and safe working conditions

• Challenges and stimulating tasks

Which level of Maslow's hierarchy is associated with team working and other functions that aim at building a bond within the workforce?

• Social

• Esteem

• Safety

• Self-actualization

What is emphasized in the 'Esteem' level of Maslow's hierarchy?

• Wages and working conditions

• Security and safety benefits

• Team building and social functions

• Positive feedback and chances for promotion