Formal letter

I start a letter with Dear Madam. What's the correct sign off?

• Yours sincerely

• Yours faithfully

• Best wishes

•  Yours gratefully

Answer explanation

When starting a letter with 'Dear Madam,' the correct sign off is 'Yours faithfully.' This is the formal and appropriate way to end a letter when using 'Dear Madam' as the salutation.

I start a letter with Dear Ms Smith. What's the correct sign off?

• Yours sincerely

• Yours faithfully

• Regards

• Yours faithfuly

Answer explanation

The correct sign off for starting a letter with 'Dear Ms Smith' is 'Yours sincerely'.

Please find my CV _____________ with the letter.

• enclosed

• sent

• attached

• given

Answer explanation

The correct choice is 'enclosed' as it is commonly used when referring to including a document with a letter.

I regret to inform you that you were unsuccessful with the interview you attended.

• Apologising

• Giving bad news

• Wishing you hadn't done something bad

• informal language

Answer explanation

The correct choice is 'Giving bad news' because the statement is informing the recipient of an unsuccessful outcome, which falls under the category of delivering bad news.

With reference to your previous correspondence.

• Talking about a letter from before

• Asking for a job reference

Answer explanation

Talking about a letter from before

I've been up to my eyes  looking for a new house.

• I've been really busy

• I have problems with my eyes

• I like looking at eyes

Answer explanation

The correct answer is 'I've been really busy' because the phrase 'up to my eyes' means being very busy or deeply involved in something.

"Anyway" shows.....

• A closing of the conversation/writing

• A change in topic

• Something you remembered

• You're going to do it even if you shouldn't.

Answer explanation

The word 'anyway' typically indicates a closing of the conversation or writing, signaling the end of a topic or discussion.

"By the way" shows

• A change in topic

• Something you remembered to say

• A signal to end the letter/conversation

• Something you're going to do even though you shouldn't

Answer explanation

The phrase 'By the way' indicates something you remembered to say, not a change in topic, a signal to end the conversation, or something you shouldn't do.

P.S. Can't wait to see you next week! would be found.....

• below the signature

• at the end of the last paragraph

• near the start of the letter

• before the signature

Answer explanation

The phrase 'P.S. Can't wait to see you next week!' would be found below the signature, making it the correct choice.

Get in touch with is an informal way of saying....

• Please contact 

• Have physical contact

• Develop your inner feelings

• Ignore the letter

Answer explanation

The phrase 'Get in touch with' is an informal way of saying 'Please contact'. It implies reaching out or communicating with someone.