IELTS Task 1: Letters (General English)

The style of this letter is...

• Formal

• Informal

• Semi-formal

The purpose of this letter is to...

• request information.

• complain about a problem.

• give advice.

The letter has a correct format and uses appropriate language.

• True

• False

Based on this introduction, what is a possible second paragraph?

• I know you've always liked this furniture so I could let you have it at a good price. I'd rather sell it to you than to a stranger!

• In particular I want to sell my big dining table. Do you remember it - the one in the living room? It has wooden legs and a grey glass top and it’s big enough for six people. There are six matching chairs to go with it.

• Why don’t you come around and take another look at them on Saturday? We’ll be here all day, so maybe we could have some lunch together?

• Give me a ring and let me know.

What is an appropriate way of ending this letter?

• Hoping for a positive response soon.

  Best,

  Mike Miller, CEO

• Love,

  Sheila

• Yours sincerely,

  John Forbes

• Yours faithfully,

  John Jolly

Select ALL the ways to start a formal letter.

• I am writing to inform you that ...

• I am writing to ask/inquire ..

• I’m just writing to let you know that …

• I would like to express my concern about ...

• Thank you very much for your attention.

Select ALL the expressions that indicate COMPLAINT.

• I'm writing to express my dissatisfaction about ...

• I'd like to apologize about ...

• Thank you very much for your attention.

• I am writing to express my disappointment regarding the

• I am writing to complain about the fact that …

Select ALL expressions that convey APOLOGY.

• If I were you, I’d …

• Please accept my apologies about ...

• I'd like to apologize about ...

• I think it would be great if you …

• Thank you very much for your attention.

I look forward to ____________________ from you.

I am ..................... to express my dissatisfaction about the hotel room that is booked for my stay.