Conflict & Resolution

What are some common causes of conflicts?

• Weather conditions

• Favorite color

• Miscommunication, differing goals or values, limited resources, power struggles, unresolved issues

• Lack of sleep

Name three types of conflicts.

• Interconflictual conflict

• Intragroup conflict

• Extrapersonal conflict

• 1. Interpersonal conflict, 2. Intrapersonal conflict, 3. Intergroup conflict

What is a common conflict resolution strategy?

• Ignoring the issue

• Yelling

• Avoiding the person

• Active listening

How can conflicts impact individuals?

• Conflicts always lead to positive outcomes for individuals

• Conflicts have no impact on individuals

• Conflicts can impact individuals through stress, emotional turmoil, strained relationships, decreased productivity, and potential physical harm.

• Conflicts only impact individuals physically

How can conflicts impact communities?

• Conflicts always result in positive outcomes for communities.

• Conflicts can promote unity and collaboration within communities.

• Conflicts can lead to division, distrust, violence, economic instability, and hinder social cohesion.

• Conflicts have no impact on communities.

What are some examples of conflicts among neighbors?

• Mail delivery issues

• Property boundaries, noise complaints, parking problems, pet issues, shared resources

• Yard maintenance disagreements

• Loud music complaints

What role does communication play in resolving conflicts?

• Communication escalates conflicts

• Communication helps in understanding, expressing emotions, finding common ground, and negotiating solutions.

• Communication leads to further misunderstandings

• Communication is unnecessary in conflict resolution

How can active listening help in conflict resolution?

• Active listening can help in conflict resolution by improving communication, showing empathy, building trust, and clarifying misunderstandings.

• Active listening leads to misunderstandings and worsens communication

• Active listening can escalate conflicts by not allowing one to express their emotions

• Active listening in conflict resolution is unnecessary and ineffective

What is the importance of empathy in resolving conflicts?

• Empathy is not necessary in conflict resolution

• Empathy leads to more conflicts

• Empathy causes misunderstandings in conflicts

• Empathy helps in understanding others' emotions and perspectives, leading to effective communication, trust-building, and finding mutually beneficial solutions.

What are some non-violent ways to resolve conflicts?

• Physical confrontation, Retaliation, Ignoring the issue

• Active listening, compromise, mediation, negotiation, seeking common ground