Assessment 3 - Workplace Technology to Intro to Computers

_____ allows users to see who is online and easily allows two people to communicate immediately.

• Email

• Instant messaging

• Teleconferencing

• Faxing

Business or commercial transactions occurring over the internet is _______.

• Email

• E-commerce

• Intranet

• Telecommuting

Mickeasha needs to send a hard copy of a document to another office within her company, and it needs to be there today. Which method of telecommunication should he use (a)   ?

• Text message
• Voice mail
• Mail
• Fax machine

One of the benefits of telecommuting is the ability to balance _____ and _____.

• work and personal life

• costs and benefits

• speed and quality

• demand and supply

Telecommunications etiquette requires you to get permission before sending a fax of more than ten pages.

• TRUE

• FALSE

When is audio conferencing most successful?

• When participants are notified ahead of time

• When participants are in the same city

• When participants are visually impaired

• When participants are familiar with one another

Which of the following do cellular phones use to exchange voice and data?

• Telephone lines

• Internet connections

• Television signals

• Radio frequencies

An intranet cannot contain a message board for employees.

• TRUE

• FALSE

Which of the following is NOT a benefit of teleconferencing?

• Increases efficiency

• Decreases travel costs

• Decreases technology costs

• Increases interaction between sites

What is telecommunications?

• Communication without a verbal element

• Communication of voice, data and other signals across a distance

• Expression of feelings and thoughts

• Expression of instructions