STRAMA QUIZ 1 MIDTERM

one of the key resource inputs to any organizational process.

are an important resource to most organizations

by which employees’ jobs are made more worthwhile and interesting in that they are given a wider variety of tasks to carry out.

by which employees are given a greater deal of discretion

by which employees rotate jobs between them

by which employees’ jobs are shared between two or more employees

Factors affecting demand and supply of labor in tourism and hospitality (CHOOSE 2)

• the ability and knowledge of people

• high staff turnover rates

• the ability of people to learn

• working patterns involving work at nights and weekends

• the ability of people to adapt to change